Should you upgrade to Windows 10?

By November 6th in Tech Tips

Microsoft is constantly pushing the free upgrade to Windows 10 to any Windows 7 and Windows 8 users, so naturally clients want to know if they should click on the update and install it. We have maintained that upgrading is a very bad idea, and we have several clients every week bringing in their computers which are no longer functioning because they upgraded to Windows 10. Now a report confirms that our advice is echoed industry-wide.

This report from Engadget shows that at least Dell and HP are advising clients not to upgrade to Windows 10, and are advising those who have upgraded to revert the changes. Each week we have to reverse Windows 10 upgrades to undo the errors that result from the process.

This doesn’t mean that Windows 10 is an awful operating system. To the contrary we actually like Windows 10 better than Windows 8.0 (8.1 resolved many of the issues we had with Windows 8.0). If you get a brand new computer with Windows 10 installed on it, that’s normally fine. It’s the upgrade process that brings along so many issues.

If you absolutely must upgrade to Windows 10, do not simply run the update. We strongly advise that you backup all your data and install Windows 10 from scratch. This requires that you install all your programs again, like Microsoft Office (Word, Excel, Powerpoint, Outlook), Quickbooks, and any other programs you might use. But a clean install will avoid major headaches from the upgrade path.

SSD Hard Drives: Lower prices, Faster Performance

By July 15th in Uncategorized

One of the best ways to speed up your computer is by adding an SSD hard drive. Traditional computer hard drives have spinning platters which are slow to access, plus moving parts means more parts to break, and more computer repair costs. SSD drives are similar to the Flash Memory cards you use in cameras, phones and MP3 players. With no moving parts, they provide almost instant access to your computer’s files, meaning startup times can be a matter of seconds, as demonstrated in this video which compares the time it takes to bootup and open 50 applications:

While the storage capacity is smaller on SSD drives, the addition of a second drive or an external hard drive to your PC can help alleviate storage concerns. Pick up an SSD Drive at Amazon now and get in touch with us if you have questions about adding one to your system.

Santa Barbara Computer E-Waste Collection 5/2 & 5/3

By February 28th in Tech Tips

On May 2nd & 3rd from 8:30 am to 4:00 pm, Santa Barbara residents can bring laptop and desktop computers, LCD and CRT monitors, printers and any other electronic devices to the Sears parking lot for proper E-Waste recycling. They will accept any electronic device that has a power cord or runs on batteries, with the exception of large appliances. Please make sure you remove all light bulbs, batteries and ink cartridges from your items before you drop them off.  These items are not safe for regular disposal, so please bring them for proper recycling for free!

 

Santa Barbara Computer E-Waste Collection 4/26-4/27

By April 16th in Tech Tips

On April 26th & 27th from 8:30 am to 4:00 pm, Santa Barbara residents can bring laptop and desktop computers, LCD and CRT monitors, printers and any other electronic devices to the Sears parking lot for proper E-Waste recycling. They will accept any electronic device that has a power cord or runs on batteries, with the exception of large appliances. Please make sure you remove all light bulbs, batteries and ink cartridges from your items before you drop them off.  These items are not safe for regular disposal, so please bring them for proper recycling for free!


Firefox Improves Security with Click to Play Blocklist

By November 20th in Tech Tips

Infections are one of our most frequent calls, and frequently these infections are downloaded through vulnerable plugins. Firefox has now released version 17 of their browser, which includes “Click to Play” windows for plugins like Java and Flash. This alerts you if your plugin is outdated and should be updated. It also gives you the option to view the content using your old plugin if you trust the source. This is a great unobtrusive way to remind people that updates are very important. Remember to stay updated to be safe from spyware infections.

E-Waste Recycling October 19 & 20 at Sears Santa Barbara

By October 19th in Community, Tech Tips

Sears will be hosting their E-Waste Recycling Collection event on Friday & Saturday October 19 and 20 from 8:30AM-4:00PM. They will accept any electronic device that has a power cord or runs on batteries, with the exception of large appliances. Please make sure you remove all light bulbs, batteries and ink cartridges from your items before you drop them off.  These items are not safe for regular disposal, so please bring them for proper recycling for free!

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