Tech Tips

Anatomy of a Computer Scam

By October 4th, 2012 in Tech Tips

Unfortunately we have seen this happen to several clients.  They will receive a call from somebody claiming to be calling from Windows.  The caller tells the person that their computer is infected, and they’ve somehow been alerted to this.  The caller then instructs the user to give the caller remote access to their computer, and

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“But it was working just fine before, why would it break now?”

By September 26th, 2012 in Tech Tips

Computer parts wear out over time due to heat and use. All parts are prone to failure after time, particularly moving parts like hard drives or fans whose ball bearings deteriorate. Here is a picture of a video card that we replaced today (click to enlarge). Capacitors (the silver cylinders in this picture) swell and

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New Ransomware Claims FBI is Tracking You, Demands Payment

By August 20th, 2012 in Tech Tips

We’ve been seeing a new malware infection daily, and its rapid growth is giving users a scare.  Once it infects you, it freezes your computer, warns you that the FBI is tracking you, and demands that you make payment of a fine to the government in order to unfreeze your computer.  Here are the details:

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Free E-Waste Recycling Collection at Sears 4/27-28

By April 23rd, 2012 in Tech Tips

Sears will be hosting their E-Waste Recycling Collection event on Friday & Saturday April 27th & 28th from 8:30AM-4:00PM. They will accept any electronic device that has a power cord or runs on batteries, with the exception of large appliances. Please make sure you remove all light bulbs, batteries and ink cartridges from your items before

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New App: Take a Picture of a Car, App Finds it on eBay

By January 27th, 2012 in Tech Tips

Here’s another example of how technology is making things even easier for us.  Imagine walking down the street and spotting a fancy car.  So fancy you’re not even sure what it is.  Enter eBay Motor’s new app (for iPhone only).  Snap a picture of it and the app will parse the image, identify the car,

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Win 7 Antispyware 2012 & Vista Antivirus 2012 Explosion

By January 17th, 2012 in Tech Tips

We are currently being inundated with clients who have been infected with Win 7 Antispyware 2012 and Vista Antivirus 2012. This is the largest increase in infection rates we’ve seen in many months. This rogue spyware masquerades as an anti-spyware program, ostensibly alerting you to an infection on your machine. Their goal is to capture

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