Our Testimonials
We run a small business without a dedicated IT department, but try to use the latest technology with our server and remote communication. After jumping between a variety of support vendors in the area, we began using TechEase in 2005. We have been very pleased with their almost immediate response to any and all of our requests, from general questions to technical emergencies. We especially appreciate the remote access they provide. When we allow them access to our server from their office, they are able to download patches and make adjustments in actual work time, without having to sit in our office and bill us for the time it takes to sit and wait for the downloading of programs and updates (which can add up quickly). They are patient with my questions and willing to explain what they are doing and why, without overloading me with complicated jargon. Their fees are reasonable. I am happy to recommend their services to anyone in need of a quick, responsive, competent and fair IT partner.
Sherri Trichler, Branch Manager
Financial Planning Services
AmeriFlex
Like many of our financial services clients, Ameriflex is under strict regulations in terms of the security of their computers and data. They also need real-time access to their information. Downtime, even for minutes, can be quite costly.
To begin with we spent quality time with Ameriflex to learn their needs and cater an IT strategy that worked for them. As a partner in their success, we setup redudant file sharing and power supplies to minimize downtime. We brought all of their systems up to spec with regards to security regulations, including fingerprint access for computers. We setup e-mail to a secure Exchange server which complied with industry standards, yet allowed them greater flexibility and power than their previous e-mail system.
Over the years Ameriflex has grown significantly, and they benefited from a strategy that took growth into consideration. Today they are flourishing, and we’re proud to be their partner.
