Our Testimonials
We run a small business without a dedicated IT department, but try to use the latest technology with our server and remote communication. After jumping between a variety of support vendors in the area, we began using TechEase in 2005. We have been very pleased with their almost immediate response to any and all of our requests, from general questions to technical emergencies. We especially appreciate the remote access they provide. When we allow them access to our server from their office, they are able to download patches and make adjustments in actual work time, without having to sit in our office and bill us for the time it takes to sit and wait for the downloading of programs and updates (which can add up quickly). They are patient with my questions and willing to explain what they are doing and why, without overloading me with complicated jargon. Their fees are reasonable. I am happy to recommend their services to anyone in need of a quick, responsive, competent and fair IT partner.
Sherri Trichler, Branch Manager
Financial Planning Services
Miller McCune
Miller-McCune.com is a fascinating publication that “harnesses current academic research with real-time reporting to address pressing social concerns.” Their setup was unique in that the design department uses Macintosh computers, but also needs to share files with PC’s. We setup an economical file-sharing solution for Miller-McCune, as well as an offsite hosted Exchange solution to allow for their remote users to collaborate and share information more easily. Due to their deadline-based industry, instant response to problems as well as maintenance to minimize outages were key. Their online backups ensure that their data is backed up frequently, which was imperative for this magazine. Any data loss would halt the publication immediately, and we’re happy to report that they’ve been problem-free for years.
