Our Testimonials
We run a small business without a dedicated IT department, but try to use the latest technology with our server and remote communication. After jumping between a variety of support vendors in the area, we began using TechEase in 2005. We have been very pleased with their almost immediate response to any and all of our requests, from general questions to technical emergencies. We especially appreciate the remote access they provide. When we allow them access to our server from their office, they are able to download patches and make adjustments in actual work time, without having to sit in our office and bill us for the time it takes to sit and wait for the downloading of programs and updates (which can add up quickly). They are patient with my questions and willing to explain what they are doing and why, without overloading me with complicated jargon. Their fees are reasonable. I am happy to recommend their services to anyone in need of a quick, responsive, competent and fair IT partner.
Sherri Trichler, Branch Manager
Financial Planning Services
Westside Boys & Girls Club
When we first visited the West Side Boys and Girls Club at a Rotary meeting, I was shocked at the state of their computers. Their computer lab had a couple of semi-functioning computers, and their staff computers were in terrible condition. They weren’t even sharing files with each other, nor did they have backups. We came in, repaired a dozen donated computers, set them up in the computer lab with software to make browsing the internet safe for children. We setup new staff computers as well, and centralized a file server for sharing. We separated the networks to protect the staff files from the computer lab. We setup secure wireless and a local backup as well as an online backup. We fixed their broken Quickbooks and shared Quickbooks on the network securely. When we finally finished a year later, they were functioning beautifully like any small business. And we’re pleased to report we were able to donate all of that work so more dollars could go toward accomplishing the Club’s goals.
